All of a sudden my App won’t show any internet usage movement. The upload and download and total all remain showing; BUT unchanged for a week. As well, there are three rectangular faded grey bars just whirring around (loading?) and I have to swipe past that to see the usage (albeit unchanged)!
I also notice, that when I press on the ‘new device (new modem) it says “internal service error”.
Of note, the usage updates were originally working fine since the installation of the new line/Valerie modem; so it’s not a new hook up issue!
My other two devices on the App (2 cells) reflect ongoing usage updates as normal.
Help!!
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