No Service. Showing SOS

Lindsabear
Contributor

I am having problems today with virgin service . I have no bars at all . Phone kept saying SOS I reset it a bunch of times . Anybody else having this issue today ? 

20 REPLIES 20

BTW couple of other Virgin customers are having the same issue so it’s not just my phone. 

My phone stuck on sos 

My phone can't send text or call says service not available 

My iPhone 16 pro max is on sos mode and I’m near USA bridge I don’t want to be changed 

I woke up yesterday morning and my phone was no longer connected to the Virgin network and said EMERGENCY CALLS ONLY.

I've restarted the device, turned airplane mode on and off, disconnected and tried to reconnect to the network, tried to manually connect to the network, removed and reinserted my SIM card, entirely replaced my SIM card and stil not working. I don't understand how or why this happened overnight! Wifi still works fine. Pls help 😞

Since this morning I have no mobile data network showing SOS on the phone.  I am not able to contact or do anything with my phone because of this situation and it's very difficult. I tried restarting, putting in airplane mode but nothing worked. It's very important for me to have access to mobile data and it's been six hours without internet. What should I do?