View past bills

mcrane
Contributor

Hi, wondering if there's a way I can view previous bills, I need to go back several months... I only see the current owing. Thx in advance. 

 

1 ACCEPTED SOLUTION

Accepted Solutions

1EYE
Employee

Hey Mcrane

You can find your past invoice by logging into myaccount, same log in deets as the Community forum. 

Once logged in, select MyBill along the top of page and select your phone number. 

The next page you will see a drop down menu with your most recent Bill listed, this drop down is titled << Bill date >>. Click/touch on the date listed and update the date to the month you require a Bill for.

You can download the invoice(s) by selecting << Download >> located to the left of the Bill date. 

you can review your usage/bills for the past 18 months via My Account, if you need usage/bills details past that time, a special request needs to be made via a Member Care representative.

Hope this helps. 

 

I am a Virgin Plus employee and a customer. My views on the Community Forum are my own and may not be the views of Virgin Plus or any of its affiliates.

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3 REPLIES 3

1EYE
Employee

Hey Mcrane

You can find your past invoice by logging into myaccount, same log in deets as the Community forum. 

Once logged in, select MyBill along the top of page and select your phone number. 

The next page you will see a drop down menu with your most recent Bill listed, this drop down is titled << Bill date >>. Click/touch on the date listed and update the date to the month you require a Bill for.

You can download the invoice(s) by selecting << Download >> located to the left of the Bill date. 

you can review your usage/bills for the past 18 months via My Account, if you need usage/bills details past that time, a special request needs to be made via a Member Care representative.

Hope this helps. 

 

I am a Virgin Plus employee and a customer. My views on the Community Forum are my own and may not be the views of Virgin Plus or any of its affiliates.

How do I see the invoices I have already paid?  When looking over my account pages, I don't even see where to click in a way that makes sense.  Can someone post a 'path'.

Where can i download previous bills? Or better yet a summary of payments made. For tax reasons