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09-08-2021 12:14 PM - last edited on 07-29-2024 10:19 AM by VirginPlusDRock
I was just charged for overage usages but I want to avoid this for future cycles. Is there a way to just disable my data when I reach my limit instead of it just using data I didn’t pay for and being overcharged for extra? When I reach my data limit I would like for it to just end there and not access extra. Any way I can enable this?
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06-22-2025 11:59 AM - last edited on 06-22-2025 12:22 PM by VirginPlusKris
I overused my data for this billing period, so I bought the 2GB add-on. It says the add-on is active, but when I go back to the usage page it still says I have exceeded my data. Can I keep using data this month or will I continue to be charged overage fees? It also said if I added at least 400MB the overage fees would be waived, but I’m not seeing anywhere that the fees were waived since purchasing the add-on. Thanks
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07-20-2025 02:00 PM - last edited on 07-20-2025 02:04 PM by VirginPlusKris
Well this is my first time when I used my whole data and I didn’t get and notifications so I keep using it. But then I checked I found that I only use 3Gb over use data and they put 60$ cost for extra 3 gb data. That really bad. After this I make my mind to change my sim.

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