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Accepted Solutions
Hey there Community members.
We wanted to take a second and show you where pricing change notifications can be found on your bills.
All notifications are provided on the bills 30 to 90 calendar days prior their effectiveness, these details can be found in our Virgin Plus Terms Of Service under Changes To Your Agreement on point number 52.
First thing is to log in to MyAccount and click on See current bill (as shown on below image).
Or you can select our quick link option to View your bill
On the next page you will see the option to download a PDF version of the invoice (Please do so on your previous bills inside of the 30 to 90 calendar days notification period to locate the notice).
Once on the PDF version of your bill you can navigate the different pages to see various notifications or change notices.
Pricing changes are normally found under the section Total current charges (as shown on below image).
*number of pages as shown on image will differ depending on how many services you have on your account.
We appreciate your participation on the Virgin Plus Community Forum.☺
Hey there Community members.
We wanted to take a second and show you where pricing change notifications can be found on your bills.
All notifications are provided on the bills 30 to 90 calendar days prior their effectiveness, these details can be found in our Virgin Plus Terms Of Service under Changes To Your Agreement on point number 52.
First thing is to log in to MyAccount and click on See current bill (as shown on below image).
Or you can select our quick link option to View your bill
On the next page you will see the option to download a PDF version of the invoice (Please do so on your previous bills inside of the 30 to 90 calendar days notification period to locate the notice).
Once on the PDF version of your bill you can navigate the different pages to see various notifications or change notices.
Pricing changes are normally found under the section Total current charges (as shown on below image).
*number of pages as shown on image will differ depending on how many services you have on your account.
We appreciate your participation on the Virgin Plus Community Forum.☺
