How Get 2.4GHZ on Vincent

likeabestfriend
Contributor

Hello, apologies if this doesn't make sense, I've been trying to troubleshoot with little luck:

I recently signed up for Virgin + have the Vincent modem. Every device in my home connects *except* my work laptop and Samsung tv. From googling, it looks like the issue is that I only have the 5ghz network and not 2.4ghz? 

I logged into the 192.168etc dashboard to try and figure it out, but I'm not seeing the settings for it anywhere. Any help would be very much appreciated!

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