Virgin Plus Members, say hello to Vincent!
Introducing Vincent, with Wi-Fi 6 technology. Vincent will deliver an improved and more stable Wi-Fi experience in your home. Wi-Fi 6 provides fast speeds and powerful performance, allowing Members to...
Blog Articles
Set or change your Wi-Fi network name and password for Valérie and Steve modems
The network name or SSID is the unique identity or the name your home Wi-Fi network that you see in the list of available Wi-Fi networks. To set up or change your Wi-Fi network name, follow the steps ...
How to find, set or change the Administrator password on your modem
An Administrator password is required when accessing your Valérie or Steve modem’s settings. By default, the password is set to ‘admin’, but you can follow these steps to set your own Administrator pa...
