Weak Signal in North Delta, BC area

frustrater
Contributor

The mobile phone signal of Virgin in North Delta, BC is extremely weak, it makes my family members very frustrated with Virgin service.  This is my second turn to rejoin Virgin phone plan, is now wishing to know if Virgin could improve their phone signal in my area or not.

1 REPLY 1

VirginPlusAntgio
Moderator

@frustrater wrote:

The mobile phone signal of Virgin in North Delta, BC is extremely weak, it makes my family members very frustrated with Virgin service.  This is my second turn to rejoin Virgin phone plan, is now wishing to know if Virgin could improve their phone signal in my area or not.



Hey there @frustrater

Welcome to the Community and thanks for your post. 

Network reception can be affected by many factors such as topography, line of sight to towers, being indoors versus outdoors, etc.

If you're located in a low network area, we suggest giving Wi-Fi callingOpens in a new tab or window a try and if you're in a fully covered area, we suggest getting in touch with our technical support team so that it can be verified. 

Let the community know if you have more questions.