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07-17-2024 09:48 PM
So I wanna order a new phone through the website or app and I was wondering if I keep my old phone number or they give me a new one. If they do give me a new phone number is there a way I can keep my old phone number
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07-20-2024 09:49 AM
Good morning, @Travis. Welcome to the Virgin Plus Community, and thanks for your post.
Yes, you would automatically keep your current number. 🙂 When ordering a new phone from virginplus.ca, it'll come included with a new SIM and activation instructions for your phone number and attached services to seamlessly transition over.
Let us know if you have any further questions.
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07-20-2024 09:49 AM
Good morning, @Travis. Welcome to the Virgin Plus Community, and thanks for your post.
Yes, you would automatically keep your current number. 🙂 When ordering a new phone from virginplus.ca, it'll come included with a new SIM and activation instructions for your phone number and attached services to seamlessly transition over.
Let us know if you have any further questions.
