Offer messages

York
Contributor

Offer messages from Virgin keep coming to my phone. Is there a way to reroute these to my email address?

1 REPLY 1

VirginPlusKris
Moderator

Hi there, @York. Welcome to the Community.

Certain offers are exclusively sent via a particular means; SMS offers are only sent via text message, email offers are only sent via email, and so on. As such, these cannot be rerouted.

Apple offers a service specific to iOS that allows you to forward text messages to other devices called Text Message ForwardingOpens in a new tab or window - however, these can only be forwarded to Macs or iPads.

Let us know if you have any further questions.