Lost/stolen phone, can insurance replace it?

[celsa]

I lost my phone, yesterday.. can insurance help me to replace my lost FE20 ?

[VirginPlusPatricia · Accepted solution]

Hey @celsa ,

Welcome to the Community and thanks for your post.

if you signed up for Virgin Plus Smartcare when you first activated your phone, you can take a peak at the following link

- Patricia

[kika83]

They stole my cell phone and I reset it but they don't want to return it. I remember that when I bought the plan I had insurance for theft and loss. The company can give me another cell phone.