Change data in my plan

kkk
Contributor

I want to change my data plan to a lower plan because I do not use any data and I’m paying too much money.

How do I?

 

1 ACCEPTED SOLUTION

Accepted Solutions

VirginPlusAntgio
Moderator

Hey there @kkk

Welcome to the Community and thanks for your post. 

We invite you to navigate to your My Account profile at Change My PlanOpens in a new tab or window to review your options. One thing to keep in mind, is My Account will only populate plans that you're eligible for.

Let the Community know if you have more questions.

 

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6 REPLIES 6

VirginPlusAntgio
Moderator

Hey there @kkk

Welcome to the Community and thanks for your post. 

We invite you to navigate to your My Account profile at Change My PlanOpens in a new tab or window to review your options. One thing to keep in mind, is My Account will only populate plans that you're eligible for.

Let the Community know if you have more questions.

 

CptAdventure
Contributor

I wanted to do something similiar. I added 50G for the last month and now want to remove it and restore the orginal 10G my default plan had. But there is no such option on "Change my plan". All I am offered is other plans that all still have too much data for my use.

I want to change my data plan to a lower plan because I do not use any data and I’m paying too much money. How do I?  

What does it mean “plans you’re eligible for”? How is eligibility determined and who makes those determinations?

do you have any plan under 20gb and 30gb data 

Hi, do you have any idea how can i lower my plan? I have 75gb data but i really dont need that much. I wanted to transfer to other provider, but cs are telling me that i have a contract with my phone and i need to pay the rest of the amount, but they cant offer me anything, they are just offering the home internet which i dont need.