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ERROR 2100 on Valerie modem

Asking everybody with the same error-code to share some more details. During the last 2-3 weeks this error started showing on my modem frequently, after 5 years of uninterrupted use. I-button is red, error code ERROR 2100 appears in red, and there i...

Resolved! Wi-Fi: Password reset

I just recently got the virgin internet connection and received a pre-set WIFI SSID and password. I'm trying to change the password but every time I try to login, it shows that the password is incorrect. I've been trying the same password that's been...

Resolved! My WiFi keeps saying it is connected without Internet

Our Vincent router constantly shows connected without Internet when connected via WiFi and even rebooting the router doesn't always fix the issue. I wouldn't mind it if all our devices were using wired connections. The Virgin+ app shows there is noth...

Resolved! Virgin Plus Internet Range Extenders

I signed up with Virgin's Internet service yesterday. So far, I'm very pleased, but I do have one question. Has anyone heard if they have range extenders (WiFi Pods) available or if that's something they will be bringing out in the future? The Vincen...

Resolved! Error code 2001

Error code 2001 modem not connecting to internet 

Resolved! Is Virgin DSL internet using Dry Loop

I switched over from Bell to Virgin a few months ago for the 100mbps internet. I still have my home phone with Bell but want to switch over with a VOIP provider.  I want to port my actual phone number which is possible but the VOIP provider is saying...

Jean92 by • Contributor
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