The Virtual repair tool will automatically detect and fix problems with your Virgin Plus Internet and TV services.
Use it to make sure your services are running their best, or if you have:
Please help. I don't have a VPN, nor use a VPN. Yet when I have my wifi off I can see snowpiercer on Netflix, but when I turn wifi on, bam it gone again. Contact Netflix and they said try your ISP. I am using Valerie Any ideas?
Wondering if anyone else is experiencing intermittent drops, typically maybe for less than a minute to 3 minutes mostly in the evening and often speed will drop to 2-3mb/s (speedtest run from the modem interface) ? This issue started Jan 17, 2022 I...
My internet box failure was reported on Friday evening, 21Jan22, and on speaking to the tech department it needs to be replaced. I have been told by them that this can take up to 8 business day for it to be couriered to my home!! I find this hard t...
Hello I want to know how many devices connected with modem
Anyone know why my mobile phone is refusing to accept my password to log in to my Virgin account and says I have no wifi. but I can log in just fine on my desktop?
Hi, I'm trying to find out the information for returning a modem. Thanks.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Virgin Plus Community Forum
The Virtual repair tool will automatically detect and fix problems with your Virgin Plus Internet and TV services.
Use it to make sure your services are running their best, or if you have:
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