How To Articles

Suspicious call detection

What is suspicious call detection and how does it protect me?   Suspicious call detection uses AI analytics to monitor incoming calls in real time, and it alerts you about potential spam or fraud; allowing you to decide whether to answer incoming cal...

Service provider impersonation scam

A fraud scam is targeting members using phone calls, text or social media messages. These callers pose as representatives of service providers, often gaining trust by citing “recent outages in your area”, “a class action case”, or “research on servi...

Emotions – The cornerstone of fraud

In every attempted scam, deception is the key attribute. Fraudsters employ tactics to make individuals feel comfortable, feel the need to disclose information or take some sort of action. Playing on emotions is used in almost every scam and is anoth...

12 scams of the holiday season

As online shopping increases, it’s important to be aware of cyber fraud during the holiday season. Scams that target holiday shoppers often rely on fake websites that mimic real online stores, offers that appear too good to be true, bonus gift cards...

The importance of strong passwords

We all have several online accounts and use passwords every day to access them.  If a cyber criminal gets access to your account they will take over that account then look for more accounts they can get into.  Passwords are an important first step i...

Do you suspect fraud? What to do next

I am suspicious – what should I do? The good news is you are suspicious and therefore taking a moment to think about what is happening. It is always better to be cautious and think about the situation through a logical lens.  This helps by changing ...

What does fraud look like?

Since fraudsters are so innovative, there are many different types of scams that exist and the list is always growing. With all the different scams in today’s digital world, there are 4 main types to be aware of: Email scams (e.g.: Phishing) – This ...

How to identify fraud

What is fraud? So what do we mean when we say “fraud”?  Fraud is any activity that relies on deception to realize a gain. More specifically and what we usually talk about is fraud from a criminal perspective which is when someone knowingly misrepres...