Problem entering topup amount on web site for prepaid account.
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10-07-2021 04:31 PM
We encountered a problem on 2021-10-07 when using the web site to enter an Interac payment on a prepaid account.
We normally top up this account by $35/month. Today the web server refused to accept a dollar amount of less than $50. Amounts of $50 or more were accepted without complaint.
This problem appeared sometime in the last month.
Your prompt attention to this matter would be appreciated.
1 REPLY 1
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10-10-2021 02:04 PM
I’ve got the same problem. This has been an issue for months using a credit card, but the first since I started using Interac.
