How to update payment information

Jschneuker
Contributor

I’m wanting to save my credit card information to make it easier to make a payment but I can’t seem to do so??

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there @WaicheongLao

Welcome to the Community.

Pre-authorization information can easily be updated and added via My Account.

If you have a Postpaid account, you can visit our Ways to pay your monthly billOpens in a new tab or window support article.

If you have a Prepaid account, you can visit our Top up your prepaid accountOpens in a new tab or window support article.

 

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5 REPLIES 5

VirginPlusAntgio
Moderator

Hey @Jschneuker
Thanks for your post. The Community will need more details in order to help.
Do you have a postpaid or prepaid account?
For our postpaid account payment methods click hereOpens in a new tab or window
For our Prepaid account payment methods click hereOpens in a new tab or window

hi

good morring

change payment from Old TD Visa to new TD Visa account Number 

 

WaicheongLao
Contributor

can you let me know how to get change for payment Account?

 

 

Hey there @WaicheongLao

Welcome to the Community.

Pre-authorization information can easily be updated and added via My Account.

If you have a Postpaid account, you can visit our Ways to pay your monthly billOpens in a new tab or window support article.

If you have a Prepaid account, you can visit our Top up your prepaid accountOpens in a new tab or window support article.

 

How can I change my credit card info for authorization payment?

my old card is expired