Where can I find the expiry date for Roam Sweet Roam on my account ?

Daniel62
Contributor

Hello,

I'm trying to find the expiry date for my "Roam Sweet Roam" travel add-on.  I know we paid for it around Septembre last year, and would like to know exactly when it expires.  When I view information on my account, I only see it is activated, but can't find an expiry date.  Thanks.

 

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Accepted Solutions

VirginPlusAntonie
Moderator

Hey there @Daniel62 ,

Welcome to the community and thanks for your post. 

Roam Sweet Roam does not actually have an expiry date. It is a permanent, pay-per-use account feature.

The feature remains completely free and dormant on your account until you travel outside of Canada.

When you are abroad and your phone uses data, makes a call, or sends a text, it triggers the daily charge.

To learn more, check out Stay connected while travelling with Roam Sweet Roam.

Let the community know if you have more questions. 

 

 

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VirginPlusAntonie
Moderator

Hey there @Daniel62 ,

Welcome to the community and thanks for your post. 

Roam Sweet Roam does not actually have an expiry date. It is a permanent, pay-per-use account feature.

The feature remains completely free and dormant on your account until you travel outside of Canada.

When you are abroad and your phone uses data, makes a call, or sends a text, it triggers the daily charge.

To learn more, check out Stay connected while travelling with Roam Sweet Roam.

Let the community know if you have more questions.