Forum Posts

Post a question

Resolved! Is virgin interent no longer candian?

Please help. I don't have a VPN, nor use a VPN. Yet when I have my wifi off I can see snowpiercer on Netflix,  but when I turn wifi on, bam it gone again. Contact Netflix and they said try your ISP. I am using Valerie Any ideas? 

Ize by • Contributor
  • 558 Views
  • 1 replies
  • 1 likes

Resolved! Valerie Box replacement in Ontario

My internet box failure was reported on Friday evening, 21Jan22, and on speaking to the tech department it needs to be replaced.  I have been told by them that this can take up to 8 business day for it to be couriered to my home!!  I find this hard t...

PaulM by • Contributor
  • 562 Views
  • 1 replies
  • 0 likes

Resolved! Mobile vs wifi

Anyone know why my mobile phone is refusing to accept my password to log in to my Virgin account and says I have no wifi. but I can log in just fine on my desktop?

pj by • Contributor
  • 891 Views
  • 3 replies
  • 1 likes

Resolved! How to return my modem?

Hi, I'm trying to find out the information for returning a modem. Thanks.

ljames18 by • Contributor
  • 16384 Views
  • 1 replies
  • 3 likes