satellite connection on mobile phone

[Puzzled0031]

Recently near Camrose AB where cell service is terrible for all carriers.  This visit I got a drop down message saying something like I could connect via satellite connection assistant.  I opened the drop down but the thought it might be a scam or it would be a user cost add on so turned off the phone and the icon disappeared.  I ignored the drop down when it happened again later.  Is this a service Virgin offers in poor reception areas (I read something about Starlink in rural areas now)?  Does it cost to use it?  

[VirginPlusKris · Accepted solution]

Hi there, @Puzzled0031. Welcome to the Virgin Plus Community, and thanks for reaching out.

This is a feature available via iOS to all iPhone models beginning at the iPhone 14. 🙂 You can read more on Apple's Support page on Connecting to a satellite with your iPhone

Let us know if you have any further questions. Best wishes.

[Rebell855]

Will this feature be available on Android - specifically the Samsung S22? Rogers is currently offering this service for free on a Beta trial and then $10/month after October. Should I be activating my eSim with them to get it?

[ianhowes]

@VirginPlusKris Apple offers 2-years free satellite messaging. After that apparently we need a plan with the service provider. How can Virgin provide me a plan? Can you help?

[VirginPlusKris]

Hi, @ianhowes. Thanks for reaching out.

At the time of this post, Virgin Plus does not offer standalone satellite messaging plans or add-ons. For the time being, you'll need to rely on the aforementioned Apple offer.

For any future updates, we'd recommend staying up to date on our social media accounts - these will be the best way to see updates on any new offers. 🙂

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Best wishes.

— Kris