Remove Voicemail Pin

TTT
Contributor

How do I remove the voicemail pin?  I do not wish to use one when accessing my voicemail.

1 ACCEPTED SOLUTION

Accepted Solutions

VirginPlusAntonie
Moderator

Hey there @TTT , 

Welcome to the Community and thanks for your post. 

 

How to turn off your voicemail PIN:

To disable the PIN requirement on your voicemail, call into your mailbox and follow these steps:

  1. Press 4 – Personal Options
  2. Press 2 – Administrative Options
  3. Press 1 – Set Up / Change PIN
  4. Press 2 – Skip Password On/Off

Then choose one of the following options:

  • Press 1 to turn Skip PIN ON
  • Press 2 to turn Skip PIN OFF and set a PIN

If you need help with other voicemail settings, feel free to ask the Community.

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3 REPLIES 3

VirginPlusAntonie
Moderator

Hey there @TTT , 

Welcome to the Community and thanks for your post. 

 

How to turn off your voicemail PIN:

To disable the PIN requirement on your voicemail, call into your mailbox and follow these steps:

  1. Press 4 – Personal Options
  2. Press 2 – Administrative Options
  3. Press 1 – Set Up / Change PIN
  4. Press 2 – Skip Password On/Off

Then choose one of the following options:

  • Press 1 to turn Skip PIN ON
  • Press 2 to turn Skip PIN OFF and set a PIN

If you need help with other voicemail settings, feel free to ask the Community.

TTT
Contributor

Thank you.

How do I get rid of using a pass code to access my voicemail. I don't need my voicemail pass code protected.