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03-11-2024 09:38 AM
How do I remove the voicemail pin? I do not wish to use one when accessing my voicemail.
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03-13-2024
01:38 PM
- last edited on
02-05-2026
10:33 AM
by
VirginPlusAlexa
Hey there @TTT ,
Welcome to the Community and thanks for your post.
How to turn off your voicemail PIN:
To disable the PIN requirement on your voicemail, call into your mailbox and follow these steps:
- Press 4 – Personal Options
- Press 2 – Administrative Options
- Press 1 – Set Up / Change PIN
- Press 2 – Skip Password On/Off
Then choose one of the following options:
- Press 1 to turn Skip PIN ON
- Press 2 to turn Skip PIN OFF and set a PIN
If you need help with other voicemail settings, feel free to ask the Community.
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03-13-2024
01:38 PM
- last edited on
02-05-2026
10:33 AM
by
VirginPlusAlexa
Hey there @TTT ,
Welcome to the Community and thanks for your post.
How to turn off your voicemail PIN:
To disable the PIN requirement on your voicemail, call into your mailbox and follow these steps:
- Press 4 – Personal Options
- Press 2 – Administrative Options
- Press 1 – Set Up / Change PIN
- Press 2 – Skip Password On/Off
Then choose one of the following options:
- Press 1 to turn Skip PIN ON
- Press 2 to turn Skip PIN OFF and set a PIN
If you need help with other voicemail settings, feel free to ask the Community.
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03-17-2024 11:07 AM
Thank you.
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08-08-2024
07:59 PM
- last edited on
08-09-2024
10:20 AM
by
VirginPlusAlexa
How do I get rid of using a pass code to access my voicemail. I don't need my voicemail pass code protected.

