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Resolved! Virgin Plus TV in home content only on wi-fi message

The guide does not work and on several channels that I try to access through favorites, I get this message (this content is only available to watch while at home and connected to your virgin pls wi-fi)  

Celine by • Contributor
  • 486 Views
  • 1 replies
  • 1 likes

Resolved! Tv streaming quality

We have been with virgin for tv for a few weeks. We have 100mb download and the Valerie router is less than 30’ away and pretty much has line of site. We use an apple 4K for streaming.The download speeds are as advertised. The picture is great someti...

Pjm by • Contributor
  • 1659 Views
  • 4 replies
  • 1 likes

Resolved! Virgin Plus TV logged out and I can't log back in

I've had virgin tv for a couple of months. Set up was easy and had no problems until today. I got logged out and can't get back in!  It scans the wifi (also virgin) and says there's no account detected or whatever. Try to login manually and it says t...

Chambera by • Contributor
  • 484 Views
  • 1 replies
  • 1 likes

Resolved! Accessing Global and CTV apps

I have Global and CTV with Virgin TV but can not access the apps because Virgin does not show as a service provider. I have contacted Global regarding this and was advised that Virgin needs to sign up for this free service. When will Virgin be signin...

D1scogirl by • Contributor
  • 12413 Views
  • 59 replies
  • 26 likes

Resolved! Virgin Plus TV on Virgin Wifi

I am getting the message saying I must be at home on my Virgin Wifi to watch certain channels on Virgin Plus TV.  I get the message on all devices.  I only have Virgin Wifi and have verified all my devices are connected to Virgin Wifi. I've tried reb...

Fuzz by • Contributor
  • 1103 Views
  • 2 replies
  • 0 likes

Resolved! Crave TV freezing or dropping out

The first 2 days I watched  free Crave tv with no problems.Now I can watch maybe a half hour then it starts loading, and then freezes.  I have no problems with other free movie services.     

Kibbles by • Contributor
  • 2447 Views
  • 4 replies
  • 1 likes

Resolved! Cannot watch Virgin TV on TV get Error (1009/9D28)

Keep freezing my tv well watch it..many times a day since 1 month..cant find a away to fix it..just i disconnect internet on tv and reconnect to fix it for now.. before that i reboot my modern  and reset it..still  doesnt help.. it  freezes and the  ...