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Resolved! Unable to access Crave via Google TV

I have been enjoying the free access to Crave Basic but after switching TVs, started to have trouble with Chromecast dropping at ad breaks (also occurs with CTV app casting).  I recently upgraded my Chromecast hoping it would resolve the issue, but i...

Resolved! Channels 151, 549, 556, 557, 562

About 2 weeks ago these channels appeared on my TV Guide (core TV package). All of them show "This channel is no longer available", which makes no sense to me.Furthermore, I have looked at the available channels in Virgin+ and they don't even exist.C...

Resolved! Unable to watch live TV on tablet - Error code 1009n/2

hi! I am unable to watch live TV on my tablet, I keep getting error code 1009n/2.  I can watch OnDemand shows, and my tv service is fine.  Any idea how to fix this?  Already tried the virtual repair, but found no issues. hoping for some pointers here...

Jenn1334 by • Contributor
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Resolved! Virgin Plus TV in home content only on wi-fi message

The guide does not work and on several channels that I try to access through favorites, I get this message (this content is only available to watch while at home and connected to your virgin pls wi-fi)  

Celine by • Contributor
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  • 1 replies
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Resolved! Virgin Plus TV logged out and I can't log back in

I've had virgin tv for a couple of months. Set up was easy and had no problems until today. I got logged out and can't get back in!  It scans the wifi (also virgin) and says there's no account detected or whatever. Try to login manually and it says t...

Chambera by • Contributor
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  • 1 replies
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Resolved! Virgin Plus TV on Virgin Wifi

I am getting the message saying I must be at home on my Virgin Wifi to watch certain channels on Virgin Plus TV.  I get the message on all devices.  I only have Virgin Wifi and have verified all my devices are connected to Virgin Wifi. I've tried reb...

Fuzz by • Contributor
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  • 2 replies
  • 0 likes