Who ships hardware upgrades?

[SunshineInTheWoods17]

Hey, since there is an ongoing Canada Post strike, just wondering what shipping service Virgin uses if we were thinking of upgrading our devices? Just don’t want a new phone lost in the postal mess. 

thanks!

[VirginPlusAntonie · Accepted solution]

Hey there @SunshineInTheWoods17 , 

Welcome to the community and great question. 

During the Canada Post work stoppage strike, we utilize other delivery services such as Purolator, FedEx or UPS.

Let the community know if you have more questions.

[SunshineInTheWoods17]

Thank you!