Roam Sweet Roam Roaming 5G not working in Bulgaria

[Liam1]

I am currently travelling with the Roam Sweet Roam deal. It has worked in every country except now in Bulgaria despite it being part of the network. Why is it not working then? Neither my roaming or data that is part of the plan has been exceeded.

[VirginPlusAntonie · Accepted solution]

Hey there @Liam1 ,

Welcome to the community and thanks for your post. 

While traveling, your phone may have difficulty connecting to a foreign network and may need some help. To do so you simply need to go in your network settings and manually test the different local networks until you find one that is stable. If you don't know how, check out our interactive phone guides at Get to Know Your Phone or Tablet on VirginPlus.ca.

Let the community know if you have more questions.