iPhone 11 keyboard glitch

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dpudsy
Contributor

‎02-13-2023 11:31 AM - last edited on ‎10-06-2025 12:06 PM by

Hey, wondering if my phone 11 is failing, text messages jump around and the letter i, 8 and & don't always work

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VirginPlusKris
Retired Moderator

‎02-14-2023 01:40 PM

Hi there @dpudsy, and welcome to the Community.

This sounds like an issue specific to your iPhone, and not with the Virgin Plus network.

We'd recommend checking out this post on the Apple Community about iPhone 11 Keyboard glitchesOpens in a new tab or window for troubleshooting tips. Included within are also instructions on how to contact Apple Support to determine if your phone needs servicing.

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VirginPlusKris
Retired Moderator

‎02-14-2023 01:40 PM

Hi there @dpudsy, and welcome to the Community.

This sounds like an issue specific to your iPhone, and not with the Virgin Plus network.

We'd recommend checking out this post on the Apple Community about iPhone 11 Keyboard glitchesOpens in a new tab or window for troubleshooting tips. Included within are also instructions on how to contact Apple Support to determine if your phone needs servicing.