Unsubscribe from Roam Sweet Roam

[Saher_Hamid]

Hi, I have two accounts under my name. In one of the number, I purchased the internet data pass while in USA for 10.00 USD per day. Now I want to turn it off. How can I do that? I am unable to access the online account as it is saying that there are technical issues since yesterday. However, I am having a penalty of 10.00 per day. Please guide asap.

thanks

[VirginPlusAntonie · Accepted solution]

Hey there @Saher_Hamid,

Welcome to the Community and thanks for your post. 

Once you enroll, Roam Sweet Roam is linked to your account and will only bill you the daily charge if you use the service while connected to it's included destinations. If you do not wish to trigger the daily charge, you can turn off roaming and/or put your phone in Airplane mode.

To fully remove Roam Sweet Roam from your account, check out FAQS/Got questions? We can help  General FAQS  > How can I unsubscribe from Roam Sweet Roam?

[Fiara647 · Accepted solution]

Text REMOVEROAM to 6800