Term completed. Why is my bill the same?

[Lala]

I already completed my two years for the payment of the iphone i got from Virgin. Why is my bill still the same after 2 years?

[Rusty-nt · Accepted solution]

If your close to your contract end date or if you gotten a new phone with a contract. 
Then you need to keep in mind the end date. They will not call msg or email you that it’s up and you’ll still end up paying for the phone and old contract. 

[Shadowcat]

Is the payment for phone removed from bill after the 24 month sweet pay plan is finished?

[RedRose · Accepted solution]

Hi @Shadowcat 

After 24 months, the monthly device payment drops off and you only pay for the monthly rate plan along with any other services, plus tax.

for more info about Sweet Pay  FAQs  click   Here .