Opting out of marketing

[beekeeper1]

Virgin Mobile keeps calling me for marketing

I have spoken to 15+ customer service agents on the phone and using the chat feature on the website. Yet, the calls continue. Virgin transfers me to Bell who transfers me back to Virgin.

Who can stop this? 

[VirginPlusAntonie · Accepted solution]

Hey there @beekeeper1 ,

Welcome to the community and thanks for your post.

As per our Terms of Service, we provide our members with two ways to opt out of marketing.

1. You can unsubscribe or manage your communication preferences or commercial electronic messages by visiting Virgin Plus Communication Preferences
2. You can opt-out from our telemarketing messages by calling 1-866-580-3625.

Let us know if you have any further questions.