Crave changed - no HBO

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HappyCamper
Contributor II

‎05-29-2026 09:26 PM

I activated my Crave subscription a few months ago with no issues.   Today it's saying I have to subscribe to access HBO content.  Never had a problem before with HBO content.

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Rae80
Contributor
In response to beanibaba

‎10-19-2026 01:55 PM

Mine did this too, talked to a virgin employee and they said to contact crave. I did and was told that this is happening alot right now and they need to start a ticket for each case to get it fixed.

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VirginPlusAntonie
Moderator
In response to beanibaba

‎10-20-2026 10:45 AM

Hey there @beanibaba , @Rae80 , @dblop and @mooglebear ,

Thank you all for reaching out to the community.

We're sorry to hear that you're having trouble accessing your Crave offer and we want to dig into this a bit further.

I will send you each a private message shortly to gather more details and help as best as we can. 

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks.

 

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