I am having the same issue as well. Called technical support and all they will do is tell you to replace the modem which does not fix the issue. Happened a few months ago, happening again now. How can I schedule a technician to come take a look?
I followed your instructions - deleted my profile and created a new one. Even waited 24 hrs in case your system is slow at updating. Still unable to see my internet usage and still only seeing "Whoomp there it isn’t! It appears we have no activity to...
