Hi, Not sure if asking in right section but I am looking to get clarity on this since no one I spoke to on the phone was able to give me an answer.So I have an account with two mobile phone lines. I saw recently that one phone number was eligible for...
@Danking So I saw @Chafik 's response below and decided to look further in my modem settings... try the following:Log into your modem (192.168.2.1) and click on "manage my wi-fi". Then in the new popup window top right you'll see "Whole Home Wi-fi, L...
@AWAH I ended up getting a replacement modem, worked for a day... then woke up this morning to "new device connected" and the advanced features gone under Manage my WI-Fi.seems like firmware updates are screwing these modems up. Got the Valerie modem...
@VirginPlusKris I chatted with a tech, she said she "unlocked" all the advanced features under Manage my WI-FI on my modem and asked me to so a factory reset. That made my modem unresponsive (I couldn't access it via 192.168.2.1), so I was sent a rep...
Hi @AWAH Question, did get "new device connected" showing on the little display constantly? I woke up this morning with this same issue you have, except with that msg showing and not going away even after reboots. Anyways, just want to see if it's my...
