Yesterday, I called Virgin. The tech explained to me that the last modem update added a feature to optimize your wifi. Basically, the default setting is to have one ssid for both 2.4 and 5 GHz to let the devices negotiate best WiFi frequency to use b...
Same Problem here since a week or so.Since I am not the only one, I guess Virgin or Bell did update the firmware of the modem and messed up something. Probably they will never admit it or they don't know.