I have the same problem here. My ticket was sent to Techincal team on February 13th. They told me it was a long weekend and they would come back when they had news. Not heard from them yet.
I have the same issue since this morning. I only get IP in the 10.x.x.x range now. Previously, it happened a few times, but a reboot of the HH4K was enough to get a real public address.First, I though Virgin was setting up CGNAT, but it seems the cor...