Keep unplugging the power to the modem and waiting 5 minutes before replugging the modem. It eventually worked after doing that. Virgin support won't do anything but if you're patient and keep trying, it will eventually work again. So far it hasn't h...
Thanks for the detailed response. Unfortunately, power-cycling several times for 2- 15 minutes didn't fix my no audio issue. I hope your solution works for other people!My only option now is to change my ISP. Sad to have to leave Virgin Plus, but the...
My VoIP stopped working suddenly. I have the Vincent modem and the Grandstream ATA HT502. My VoIP provider said the issue is due to Virgin Plus now using CG-NAT. Could you please tell me how to fix the issue? I called the technical support, and they ...
