Thank you for the suggestion! I was finally able to get the order cancelled and refunded today, try bugging customer service on social media, Facebook worked for me, still a massive disappointment, i'm planning to switch out after this, Best of luck!
I ordered a new phone during the black Friday sale back on Nov. 21st, the status has been stuck on "order is pending" ever since.Have reached out to customer service multiple times without solution, with 2 requests for escalations for assistance Stil...