I finally called support and they remotely accessed my modem and setup a visible SSID for 2.4ghz and I connected my doorbell and other Google devices to it. I also had to connect my phone to the 2.4 SSID when I want to access or manage the devices.
I have the same problem, and when I go to Manage my WIFI I cannot click on "Whole Home Wi-Fi - Let Steve/Valérie/Vincent optimize Wi-Fi throughout your home". The 2.4ghz network is not visible
I am a new customer and I am trying to connect all my Google devices. I was with Bell, and they encouraged me to switch to Virgin. My doorbell camera (in Canada) will only connect at 2.4ghz. I do not see advanced options when I go in as admin on the ...