Virgin Community

When you get a new phone you also get a new SIM card. You will need to activate it via MyAccount and then put it in your phone. 

Have you rebooted your phone? Try that. Also make sure you have the latest software.

Ah, good to know you reached out to them to confirm. Sorry that its not an option for you now. 

Sorry that this happened, however I found this video on youtube for always on display for your A32. Also this samsung support page: https://www.samsung.com/us/support/answer/ANS00062001/ Hope that is helpful.

Incoming call issue: Make sure that there are no updates available for your device. I have noticed that alot of people have complained about this to apple in the past. Data usage issue: You could be using a prorated amount of data from the date you c...