User Activity

Hardware Upgrade Online

06-10-2023
At the Virgin Kiosk, I was told that I could save the $50 fee by ordering a new phone on-line.  After going all through the on-line process, the very last screen shows a $50 transaction fee.  Has anyone else encountered this.  I do not see the same t...

Wrong Device Listed

03-09-2022
When I log into my account, it shows my old phone instead of the one I upgraded to a couple of year ago.  When I try to upgrade my plan, it tells me there are no plans fitting my criteria.  I didn't provide any criteria, so I'm guessing it's because ...