Why does my 14-"digit" Client ID include 3 alpha characters? The 3 alpha characters cause it to be rejected when I try to add as a Payee in my Online Banking. Online Banking expects the acct number to be 14 digits, i.e., 14 numbers. ThanksCalled ...
I think I'm having the exact same problem -- when trying to add Virgin Plus Home Internet as a Payee in my online banking, the bank is expecting a 14-digit (ie 14 NUMBERS) account #. But on the virgin bill the client id they specificially tell me to...