It wasn't about reluctance, it is about what device I use. I was able to change it on my app, but why offer the feature for other devices if not usable? it wasn't my reluctance it was Virgin's failed application of that feature. thank you for getting...
I tried Edge, Chrome and icognito still can't alter the nicknames. I agree with the guy above why offer this option, should't be so complicatedi also prefer this to be on my laptop, not the app. any other suggestions would be great
