I'm experiencing the same issue. I recently switched back to pre-authorized payment after being on pay as you go (due to technical issues with the Virgin mobile website), but today I just got a message saying my credit card didn't go through, even th...
I'm experiencing the same errors. Can't update my credit card information online. Called customer service, but they were no help, so now I'm stuck with no phone plan. I may have to switch phone providers, because this is ridiculous. Fix your website,...