UPDATE: I called and spoke to the Retention team. I was able to change my plan to a lower rate and I am happy now. Still, I don't think an increase of 21% in 18 months is reasonable, and I shouldn't have had to spend a half-hour of my time tied up ...
September 2024 $55 / monthly chargesJuly 2025 $61 <-- 11% increaseFeb 2026 $67 <-- 10% increaseThat’s an increase of 21% in less than a year and a half. My service has not improved. My phone is paid for. I don’t use anywhere near all of my dat...
