It looks like my post has the attention of people and customers like me. I have received good service overall from Virgin and when I spoke to a customer service rep about this concern I did receive assistance. While she was quite good the decision wa...
I chose Virgin because of the travel pass and it allows me to add the phone in the travel budget. I was checking to renew for my third 30 day pass for the trip home and very disappointed to see this option now gone. The response that it was preferred...
