Accessing Sportsnet

[SportsFan]

SportsNet offers free access to their streaming app (Sportsnet Now) to users with subscriptions. They require credentials from your service provider.

They will not accept Virgin Plus as a valid provider.

Why not ?

[VirginPlusAntgio]

Hey @SportsFan,

Great question and thanks for your interest. At this time discussions are ongoing. Stay tuned!

UPDATE

As of August 15th, 2022 Virgin Plus customers should be able to login to Sportsnet Now using their Virgin Plus TV credentials.

[SportsFan]

OK. It's been 9 months. Still waiting.

[maybenewbie]

Hi SportsFan.......Has this issue been resolved for you? Have install next week but if my hubby can't get his NFL games it will have to be a hard no on switching to Virgin. Appreciate any guidance. Thanks!!

[MsJennX]

Hi, I’m trying to login to Sportsnet app with my Virgin credentials as Virgin is an option to login with my account, but it isn’t working. Any suggestions why I can’t log into Sportsnet? Thanks. 

[VirginPlusAntgio]

Thanks for sharing this @MsJennX ,

When you enter your credentials, are you receiving an error message of any kind?

[Kodapup]

It just kicks you back to the log in page

[VirginPlusDRock · Accepted solution]

We are investigating the issue preventing service provider logins and will update this thread as soon as we can.

UPDATE: Any lingering issues some may have been experiencing when attempting to log in to certain apps have been resolved.

If you are still experiencing any issues, please let us know.

[Member-TV-Fan]

I'm trying to sign in with my Virgin login details but after I enter them and click next the screen just gets stuck trying to load. I've tried on multiple browses and I have the same issue. 

[VirginPlusPatricia]

Hi there @Member-TV-Fan,

Thank you for reaching out to the Virgin Plus Community.

We would like an opportunity to dig into this a bit deeper, and have reached out to you via private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patricia

[Alcorist]

I have the same issue with all apps (TSN, Sportsnet ,Global etc.) and cannot login to them using my VirginPlus username and password. It either kicks me out or says I am not authorized. It looks like this has been an issue for a year - please provide a solution. 

[VirginPlusAntgio]

Hi there @Alcorist ,

Thank you for reaching out to the Virgin Plus Community.

We would like an opportunity to dig into this a bit deeper, and have reached out to you via private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks.

[VirginPlusDRock]

Hello everyone!

If anyone is still experiencing any issues when attempting to login to any TV website/TV app platform that is supported with Virgin Plus TV credentials, please respond with the following:

Name of TV webiste or TV app platform: 

Date & Time of Login attempt: 

Error code or message: 

**Do not post any personal information. If we need to confirm any info, we will reach out via PM**