locked out

[LoriMc]

I changed my passcode to get in my phone. And I don't remember it.  

Is there a way to reset the passcode? without erasing phone info.

[VirginPlusAntgio · Accepted solution]

Hey there @LoriMc ,

Welcome to the Community and thanks for your post.

That would depend on the type of phone that you have. You will need to make a search on the manufacturers website to find if it is possible or not.

Below we've provided the links to two popular brand of devices;

• How can I unlock my Samsung Galaxy device if I forgot the security PIN, pattern or password?
• If you forgot your iPhone passcode

Let the Community know if you have more questions.