What Does Warranty Cover?

[Khl]

Any warranty on this type of failure ? 

Phone is mint, 4 months old. Microphone stopped working. 

[VirginPlusAntgio · Accepted solution]

Hi @Khl,

Welcome to Community,

For details on your warranty, you can visit our website at Returns, Warranty and Repairs

If you signed up for SmartCare Warranty at the moment of your upgrade or Activation, check out SmartCare Support on VirginPlus.ca for more details on repairs and/or replacements.

Check that out and let us know if you have any questions.

[Sumater]

The battery on my cellphone, which I got only last year, is inflated. I want to know what recourse I have.

[mariajohansen]

DOES THE CERTIFIED PRE OWNED GENTLY USED ONE YEAR WARRANTY

[Terri]

I want to add smart care to my plan