Voicemail options - automated voicemail without my name or phone number?

Echam102
Contributor

How do I enable an automated voicemail option? For privacy reasons I cannot have my voice or name on there and it is making me add my name - or at the very least say my phone number aloud myself.

There is no option to remove it. 

 

1 ACCEPTED SOLUTION

Accepted Solutions

VirginPlusKris
Moderator

Good morning, @Echam102. Welcome to the Virgin Plus Community, and thanks for your post.

While we understand the concern, this is not an option. Have a greeting recorded is a necessary part of making use of your voicemail - what you choose to record for that greeting is up to you.

Let us know if you have any further questions.

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2 REPLIES 2

VirginPlusKris
Moderator

Good morning, @Echam102. Welcome to the Virgin Plus Community, and thanks for your post.

While we understand the concern, this is not an option. Have a greeting recorded is a necessary part of making use of your voicemail - what you choose to record for that greeting is up to you.

Let us know if you have any further questions.

I don't want to record my name while setting up my voicemail. I don't want my voice to be recorded at all. 

Could someone from Virgin please remove this nonsense? I suggest you talk to a cyber security expert about this feature. 

Thanks!