Hey there @Sheshe ,
Welcome to the Community and thanks for your post.
In order for the Community to best assist, some clarification is needed;
- What appears on your screen when receiving a call?
- Does the sound issue only occur indoors, outdoors, a specific location or everywhere?
- Does the sound issue occur while using a Bluetooth device?
- Have you verified our How To article Troubleshooting voice calls
? - What troubleshooting steps have you completed so far?
- Have you got in touch with our technical support team to review your concern?
Looking forward to hearing back from you.
