Remove Voicemail Pin

TTT
Contributor

How do I remove the voicemail pin?  I do not wish to use one when accessing my voicemail.

1 ACCEPTED SOLUTION

Accepted Solutions

VirginPlusAntgio
Moderator

Hey there @TTT

Welcome to the Community and thanks for your post. 

In order to turn off the PIN setting, follow the below steps once you've accessed your voicemail;

  1. Press 4 - Personal options
  2. Press 2 - Admin option
  3. Press 1 - Set up / change PIN
  4. Press 2 - Skip password On / Off

After step 4;

  • Press 1 to turn Skip PIN ON
  • Press 2 to turn Skip PIN OFF and set up a PIN

Let the Community know if you have more questions.

 

View solution in original post

3 REPLIES 3

VirginPlusAntgio
Moderator

Hey there @TTT

Welcome to the Community and thanks for your post. 

In order to turn off the PIN setting, follow the below steps once you've accessed your voicemail;

  1. Press 4 - Personal options
  2. Press 2 - Admin option
  3. Press 1 - Set up / change PIN
  4. Press 2 - Skip password On / Off

After step 4;

  • Press 1 to turn Skip PIN ON
  • Press 2 to turn Skip PIN OFF and set up a PIN

Let the Community know if you have more questions.

 

TTT
Contributor

Thank you.

How do I get rid of using a pass code to access my voicemail. I don't need my voicemail pass code protected.